What must the computer screen in the reception area of a medical practice never be?

The correct answer is that the computer screen in the reception area of a medical practice must never be able to be viewed by patients. This is primarily due to the importance of maintaining patient privacy and confidentiality, as mandated by laws such as HIPAA (Health Insurance Portability and Accountability Act). The information displayed on a computer screen in a medical setting could include sensitive patient data, appointment details, and medical histories, which should be protected from unauthorized viewing by patients or others in the waiting area.

In a medical practice, safeguarding patient information is a top priority, and ensuring that screens are not visible to those who do not have a right to see that information is crucial. This approach not only fosters trust between the patients and the medical personnel but also helps the facility comply with legal standards regarding the handling of sensitive health information.